To become a CHDC patient, please give us a call at 610-326-9460 and speak to one of our friendly representatives. Or, you can walk into the CHDC office nearest you and speak to one of our Patient Service Representatives at the front desk.

Please note:

Here at CHDC, we accept patients regardless of insurance status. If you are uninsured or underinsured, please give us a call at 610-326-9460 to speak with a member of our Patient Services team about establishing CHDC as your healthcare home.

Additionally, for those who qualify, we offer a Healthcare Discount on a sliding scale fee. our Case Management team can help you determine your eligibility for insurance and help you apply.

If you are an existing CHDC patient have a Patient Portal account, you are able to request an appointment by logging in and navigating to the appointment screen.

You can also give us a call at 610-326-9460 or walk into your local CHDC office and speak to one of our Patient Services Representatives.

What is an annual wellness visit?

• This visit gives our team an opportunity to lead a preventive care visit where we can answer any questions or concerns that you may have, review your medications, conduct yearly preventive care screenings, identify other preventive care measures and immunizations that you may be due for, and create a personalized care plan for you.

Is there a cost?

• This visit is fully covered by Medicare and is completed once a year. We know you may have questions that you can’t get to during your normal office visits so this is an opportunity for you to have those questions addressed and relayed to your provider if any actions need to be taken so we can focus on keeping you healthy.

Will my doctor be leading this visit?

• The visit will be led by one of our clinicians. [insert pharmacist’s name] works very closely with [insert provider name] to manage your care. They will be able to take the time to address your concerns and all of the information collected during this visit will help [insert provider name] take better care of your health.

How long will the visit take?

• We can take the time you need to address your questions and concerns. If you have more questions or if [insert provider’s name] has more things we need to cover, the visit can take longer but it typically takes about 45 minutes to an hour.

Is this the same as my annual physical?

• No, during this visit, there will not be an extensive physical exam. It is focused on preventive care to gather important information to take better care of your health.

At CHDC, we want to provide access and convenience for our patients and their families to take care of their health. An integrated visit allows the patient to have more than one provider service encounter in one day, saving you time and maximizes your health!

For example:

• You are coming in for a Vision Appointment so you can integrate a dental and behavioral health visit,
  and choose to also have a medical, ob/gyn, physical therapy, or podiatry.  Note: Subject to availability in schedule.

Please click here for easy-to-read Integration Chart.

If you are having a medical emergency, please call 911.

For non-emergency after-hours care, do not go to the ER, call us first at 610-326-9460. All calls will be routed to our answering service to be connected with an on-call provider.

Open Access means there are a designated number of appointment slots available each day in a Provider's schedule which can be scheduled either the day before or the same day. These slots are available to patients in good standing and are available on a first come, first serve basis by calling 610-326-9460.

Same Day means patients who have missed more than three (3) appointments within a 12-month period are placed on Same Day Status and can only call on the day needed to schedule an appointment. No future appointments will be made.

• Per our revised Missed Appointment Policy effective June 3, 2020, if a patient is compliant with keeping appointments for six (6) months he/she is eligible to write a letter to the Resolution Committee requesting reinstatement to the regular scheduling process. The Resolution Committee will review patient compliance and decide and inform patient via telephone or in writing of their decision.

Yes. To become a CHDC patient, please give us a call at 610-326-9460 to speak with a member of our friendly staff.

You need to be an established medical patient in order to see a behavioral health provider at CHDC. If you are not yet a patient, please give us a call at 610-326-9460 to establish care. If you are already a CHDC patient, please speak with your provider about our Behavioral Health services at your next appointment.

Appointments canceled less than 24 hours will be deemed as a Missed Appointment in accordance with our Late and Missed Appointment Protocol.