What personal information do we collect from the people that visit our Site?
When ordering or registering on the Site, as appropriate, Users may be asked to enter their name, email address, mailing address, phone number or other details to help you with User experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form, fill out a survey, or enter information on the Site. If you fill out the contact form on this website, we will ask Users to provide some personal information (such as name, city, zip code, email, street address, state, and phone number). We only require that you provide an e-mail address on the contact form. Please do not submit any confidential, proprietary, or sensitive personally identifiable information (e.g., Social Security Number; date of birth; driver’s license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If a User submits any Sensitive Information, they do so at their own risk, and CHDC will not be liable or responsible for consequences of the submission.
Users may visit our Site anonymously. We will collect PII from Users only if they voluntarily submit such information to us. Users can always refuse to supply PII, except that it may prevent them from engaging in certain Site related activities.
How do we use User information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize User experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To send periodic emails regarding User order or other products and services.
- Information that you provide to us through the contact form or an online chat will be used so that we may respond to a User inquiry.
How do we protect User information?
CHDC adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Does CHDC use “cookies”?
CHDC does not sell, trade, or otherwise transfer to outside parties User PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The Site do not include or offer third-party products or services.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for Users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google Analytics to track Site data.
We have implemented the following:
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. For more information regarding Demographics and Interest Reporting, please contact us using the methods below.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt Out page or by using the Google Analytics opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Users can change their personal information:
- By logging in to their account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that CHDC does not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
CHDC does not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect User email address to:
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
User Acceptance of these Terms
This policy was last updated on January 26, 2022