Technician - Full Time

Department: Medical
Reports to:  Dispensary Supervisor
Written: 6/11/18
FLSA status: Non-exempt
Supervisory: No
Hourly 40 hours per week

Position Summary: Assists patients with filling medication prescriptions and provides appropriate Health Center related information.

General Purpose: To process prescriptions through the physician dispensing system under the direction of the Medical Director.

Role Qualifications:

  • High school diploma or graduate equivalent degree
  • Pharmacy technician certification
  • Prior experience in a pharmacy or medical setting

Position Responsibilities:

  • Helps patients who are dropping off or picking up prescription orders.
  • Enter prescription orders into the computer
  • Create and update patient’s health and insurance information in the computer
  • Dispense prescription medications under direct supervision, in accordance with local, state, federal, and company regulations
  • Ensure patients eligibility for pharmacy program such as 340B
  • Communicate with insurance carriers to obtain payment for prescription claims
  • At point of sale, verify that customer receives correct prescriptions(s)
  • Receive stock medications from contracted pharmacy, place order on shelves and verify associated paperwork.
  • Prepare the pharmacy inventory and monitor expiration dates
  • Process prescriptions and label pre-packed medications as per prescription directions.
  • Communicate with prescribers and their agents to obtain refill authorization.
  • Maintain an awareness of developments in the community and pharmaceutical fields that relate to job
  • responsibilities and integrate them into practice.
  • Assist in training other pharmacy personnel.
  • Assist in scheduling and maintaining workflow
  • Maintain knowledge of loss prevention techniques.


  • Adheres to the organization’s mission, vision and values.
  • Adheres to the organization’s policies regarding time and attendance.
  • Complies with accepted dress code and maintains a professional image.
  • Demonstrates reliability and trustworthiness.
  • Manages time and other resources to meet established goals within the agreed upon time frames.
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  • Participates in the department’s performance improvement activities.
  • Maintains patient/employee confidentiality in the management of information.
  • Observes the Health Care System’s compliance policies.
  • Demonstrates a strong attention to detail.

Essential Skills & Experience:

  • Knowledge of computer operations
  • Understanding of medical terminology and calculations
  • Strong communications skills
  • Knowledge of medication brand and generic names
  • Knowledge of insurance and third-party payment systems
  • Ability to respect confidentiality of patient data
  • Professional demeanor