Certified Medical Assistant (PCMH)

Department: Clinical
Reports to:  CMO
Written: 4/2/2014
FLSA status: Exempt, full-time
Unit Code: 200
Supervisory: Yes


The Medical Assistant (MA) is responsible for performing a variety of duties working collaboratively with the medical provider and care coordinators/site coordinator.

The MA is involved in both the clinical and clerical duties of the practice in order to deliver optimal patient care services within the scope of the medical assistant’s professional expertise. The MA may provide care which is considered routine, poses little potential hazard for the patient, involve little or no modification from one client-care situation to another, be performed with a predictable outcome, or does not inherently involve ongoing assessments, interpretations, or decision-making, which could not be logically separated from the procedure itself.


The MA must be certified by the AAMA and recertify every 5 years.


  • Medical Assistant certification from accredited school.
  • Knowledge of medical terminology.
  • Certification from formal training program required.
  • Computer experience required, EMR preferred, NextGen Preferred.
  • CPR certification required.
  • Certification by the American Association of Medical Assistants (AAMA) required.


  • One to two years physician office experience preferred.