Career Opportunities

Community Health and Dental Care (CHDC) is a non-profit community health center located in Pottstown, PA. We provide the highest quality health and dental care for our patients by utilizing the latest standards and most advanced technology in a professional atmosphere.

We offer our employees an excellent benefits package, including competitive salary, comprehensive medical/dental, 401(k) with a company match, long term and short term disability, and a highly supportive work environment! CHDC is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Salary and Benefits:
Salary will be competitive and commensurate with experience.

Application Process:
To apply, send resume and cover letter with salary requirements to HR@ch-dc.org. Only resumes with salary requirements will be considered. No phone calls please.

We currently have the following positions available:

 

Certified Medical Assistant – Clerical

Position Summary: The Clerical Medical Assistant (MA) is responsible for performing a variety of duties working collaboratively with the medical provider and Care Managers. The MA is involved in both the clinical and clerical duties of the practice in order to deliver optimal patient care services within the scope of the medical assistant’s professional expertise.
Role Qualifications:
Education:

  • Medical Assistant certification from accredited school
  • Knowledge of medical terminology
  • Certification from formal training program required
  • Computer experience required, EMR preferred, NextGen Preferred
  • CPR certification required
  • Certification by the American Association of Medical Assistants (AAMA) required

Experience:

  • One to two years physician office experience preferred

Position Responsibilities:

  • Keep inventory of medical, office and lab supplies and do monthly orders
  • Keep inventory of vaccinations and do monthly orders
  • Quality control of all lab and office equipment
  • Maintenance of all medical equipment
  • Organize treatment closet and supply closet
  • Working with MAs to keep patient rooms stocked
  • Completing referrals electronically and/or paper via Navinet or other source as directed by provider
  • Prepare and administer medications and immunizations, under physician supervision
  • Collect and process specimens for laboratory testing and completes appropriate paperwork or electronic documentation necessary
  • Follow up with patient’s results via proper protocol or standing order
  • Documentation accurately reflects the patient care given
  • Meet with drug reps and work with pharmacy to reconcile medication inventory
  • Order medication samples
  • Maintain patient registries as needed
  • Recognize and respond appropriately to emergency situations
  • Perform tasks as delegated by Provider in a timely manner
  • Performs other duties as assigned which may include rooming patients and giving vaccinations
Position Summary:

The Dental Assistant assists the Dentists in providing direct patient care, including both routine and emergency treatment, and maintains proper dental records and timely completion of billing information. The Dental Assistant also serves as back-up general clerical support to primary care teams and general customer service for health center patients and visitors.

Role Qualifications

Education:

  • High school diploma or equivalent.
  • Completion of an accredited dental assisting program or equivalent dental assisting experience preferred.
  • Must be certified to expose radiographs in Pennsylvania.

Experience

  • Medical or dental office experience or background required.
  • Minimum of one year dental assisting experience strongly preferred.
  • Knowledge of dental instruments, general dentistry procedures, and infection control.

Programs strongly preferred.

Location:

  • Attendance required at assigned CHDC site(s).

Other:

  • Bilingual/bicultural preferred.

 

Dental Assistant

Position Summary:  CHDC is searching for an experienced Dental Assistant for our fast growing organization in Pottstown, PA.  Benefits are among the most competitive in the area with PTO that begins accruing on the first day of hire, paid holidays, medical and dental benefits, and a company matched 401(k), just to name a few.  Send us your experience and skills today and if qualified we could contact you as soon as tomorrow.  Our patients and staff are second to none. Download Application

Education:

  • High school diploma or equivalent.
  • Completion of an accredited dental assisting program or equivalent dental assisting experience preferred.
  • Must be certified to expose radiographs in Pennsylvania

Experience:

  • Medical or dental office experience or background required.
  • Minimum of one year dental assisting experience strongly preferred.
  • Knowledge of dental instruments, general dentistry procedures, and infection control Programs strongly preferred.

Location:

  • Attendance requiredat assigned CHDC site(s)

Other:

  • Bilingual/biculturalpreferred

Essential Skills and Experience:

  • Ability to work with a diverse population and sensitivity to low-income populations.
  • Legible handwriting for notation in patient charts.
  • Highly organized.
  • Computer proficient in office management software
  • Strong interpersonal skills

Position Responsibilities:

  • Assists Dentist in providing quality dental care in all venues through which agency personnel provide dental care.
  • Assist with policy/procedure development in the dental department.
  • Implement and adhere to the policies of the organization, as well as those of funding sources and third party payers.
  • Attend all regular dental team meetings.
  • Implementation of the dental department’s Quality Improvement Plan.
  • Maintain cleanliness and infection control measures in the dental clinic.
  • Assist front desk staff as necessary in scheduling, telephone, and patient flow management.
  • Seat and dismiss patients and set up operatories for procedures.
  • Provide four handed assisting to the dentist during procedures.
  • Assist with charting all patients, including date, service rendered, instruction given, treatment planning, medical history updates, etc.
  • Perform clinical procedures as delegated by dentist, including screenings, preparation of lab cases, and exposing, developing, and mounting radiographs.
  • Provide patient instruction and demonstrate when necessary, as delegated by dentist.
  • Maintain current CPR licensure and certification to take radiographs in Pennsylvania
  • Other related duties as assigned by the Medical Director or Dental Program Manager.

Organizational

  • Adheres to the organizations mission, vision and values.
  • Adheres to the organization’s policies regarding time and attendance.
  • Complies with accepted dress code and maintains a professional image.
  • Demonstrates reliability and trustworthiness.
  • Manages time and other resources to meet established goals within the agreed upon time frames.
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  • Participates in the department’s performance improvement activities.
  • Maintains patient/employee confidentiality in the management of information.
  • Observes the Health Care System’s compliance policies.

Physical demands & work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands:While performing duties of job, employee is occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk and hear.  Employee must occasionally lift and/;or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Mental Demands:  Stressful due to time constraints and multiple tasks//procedures occurring at the same time.
  • Work environment:  the noise level in the work environment is usually moderate.
  • Manual Dexterity Required:  Must be able to manipulate small electronic parts and controls.

Compliance Provision:

  • This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”).  Such compliance will be an element considered as part of the employee’s regular performance evaluation.

Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Americans with Disabilities Act Statement:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

General sign-off:

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.

 

RN

Under the general direction of the Medical Director and in consultation with the Nurse Practitioner performs overall Registered Nursing care, including triage for drop-in and telephoning patients, immunization administration and oversight, and basic supervision of paid and volunteer medical staff. Download Application

Education:

  • Registered Nurse in the Commonwealth of Pennsylvania
  • Experience in case management, disease management, home health care nursing, hospital nursing or intensive outpatient education and self-management support preferred
  • Experience in case management, disease management, home health care nursing, hospital nursing or intensive outpatient education and self-management support preferred

Experience:

Experience in case management, disease management, home health care nursing, hospital nursing or intensive outpatient education and self-management support preferred

Position Responsibilities:

The Nurse Manager is responsible for all or part of these position requirements:

  • Provides nursing services including: medications and injections to patients as directed by the providers; immunizations; referrals to other providers and community health resources; and health instruction to patients or following examinations
  • Monitors patient flow and, in the case of patient overflow, assists volunteer medical staff in preparation of examination rooms, preparation of patients for exam, and taking of vital signs of patients. Performs other routine procedures (i.e., weighing and measuring), as necessary.
  • Supervises all nursing functions at the health center site assigned including immediate supervision of other nurses to assure conformance with established standards and procedural requirements.
  • Oversees and assists LPN and Medical Assistants to adequately supply routine medical supplies; reorders supplies through established purchasing procedures. (NAFC, Moore Medical discount purchasing programs)
  • Maintains updated file of referrals and provides referral information to Medical Director.
  • Triage all medical calls and drop-in patients for the health center.
  • Participates in general and medical staff meetings as required.
  • Assists Nurse Practitioner in preparation of nursing, health aide and nursing support staff schedules and assures that adequate coverage is provided to providers and health center sessions.
  • Assist the Medical Director, Nurse Practitioner, and/or Executive Director on matters relating to nursing practices and participates in development of policies and protocols for patient care.
  • Performs all duties and services in full compliance with all regulatory requirements.
  • Performs other related duties as may be assigned by the Medical Director, Nurse Practitioner, and/or Executive Director.

Primary objectives of the position:

  • Coordination of care for patients experiencing a transition to or from care facilities and/or providers.
  • Coordination of care with specialists and other health care providers (referrals, testing, procedures, etc.).
  • Practice-based care management for patients at highest risk for health deterioration, sentinel events, and/or poor outcomes.
  • Decrease in the readmissions, emergency visits, admissions, and decreased length of stay in necessary admissions.
  • Improvement in disease-related outcome measures.

Essential Functions:

  • Developing/managing tracking and documentation systems for patients admitted to and discharged from the hospital, patients seen in the emergency room (ER), and patients transitioning from or to any other health care facility.
  • Assuring that care is patient-centered and that the patient/family are informed about the plan of care and are involved in decision-making about that care.
  • Identifying and managing the patient’s primary driver (reason that caused the hospitalization or ER visit).
  • Comprehensively assessing patient’s physical, mental, and psychosocial needs.
  • Triaging high risk patients to identify the highest risk patients based severity of disease, self-care limitations, lack of family support, severe socioeconomic factors, poly-pharmacy, and health care utilization trends.
  • Maintaining a registry of highest risk patients with documented completion of measures and interventions.
  • Developing care plans that prevent disease exacerbation, improve outcomes, increase patient engagement in self-care, decrease risk status, and minimize hospital and ER utilization.
  • Utilizing behavioral strategies to assist patients in adopting healthy behaviors, improving self-care and managing chronic disease.
  • Assisting patients in problem-solving issues related to health care system, financial and psychosocial barriers.
  • Ongoing evaluation and documentation of patient progress/risk status and appropriate scheduling of care manager interventions.
  • Coordinating care with other care managers across the continuum of care and payers.
  • Communicating/affirming patient needs, plan of care, and changes in status with the PCP, team and the patient/family.
  • Developing/managing care coordination systems that support referral, test completion and report receipt, and an integrated plan of care with specialists and other providers across the continuum.
  • Training of office staff in the coordination of care with specialists and other providers across the continuum.

Organizational:

  • Adheres to the organizations mission, vision and values.
  • Adheres to the organization’s policies regarding time and attendance.
  • Complies with accepted dress code and maintains a professional image.
  • Demonstrates reliability and trustworthiness.
  • Manages time and other resources to meet established goals within the agreed upon time frames.
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  • Participates in the department’s performance improvement activities.
  • Maintains patient/employee confidentiality in the management of information.
  • Observes the Health Care System’s compliance policies.
  • Demonstrates a strong attention to detail.

Required Experience &Skills

  • Experience in case management, disease management, home health care nursing, hospital nursing or intensive outpatient education and self-management support (i.e. CDE).
  • Education: Registered Nurse (minimum)
  • Skills
    • Comprehensive nursing assessment, problem identification and care plan development
    • Disease management
    • Screening for developmental issues, depression, other psychological conditions, and frailty.
    • Clinical system design and development
    • Project management
    • Behavioral strategies including motivational interviewing and self-management support
    • Relationship building with patients, staff, and providers
    • Management of staff
    • Documentation in an EMR
    • Computer skills including excel, word, and PowerPoint
  • Working conditions: PCP office based with the ability to do home visits on a limited basis

Physical demands & work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands:While performing duties of job, employee is occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk and hear.  Employee must occasionally lift and/;or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Mental Demands:  Stressful due to time constraints and multiple tasks//procedures occurring at the same time.
  • Work environment:  the noise level in the work environment is usually moderate.
  • Manual Dexterity Required:  Must be able to manipulate small electronic parts and controls, as well as tools required in the maintenance and installation of electronic equipment.

Compliance Provision:

  • This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”).  Such compliance will be an element considered as part of the employee’s regular performance evaluation.
  • Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Americans with Disabilities Act Statement:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

General sign-off:  The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.

 

Patient Services Representative

Provides general clerical support to primary care teams and general customer service for health center patients and visitors. Download Application

Education:

  • High school diploma or equivalent

Experience:

  • Medical or dental office experience or background required

Location:

  • Attendance required at assigned CHDC site(s)

Position Responsibilities:

  • Performs duties of Front Desk Secretary/Receptionist as needed (greeting patients and visitors, patient intake and input of all required registration information, scheduling appointments, etc.) at assigned area within the health center.
  • Verifies and updates patient information at each visit (address, phone, insurance, etc.)
  • Intake of insurance information and verification
  • Management of patient flow
  • Supports Billing Department by documenting correct billing information at the point of service (including eligibility verification, updating insurance information, and appointment tracking)
  • Collects co-payments and payments from patients at the point of service. Also making sure that your cash drawer balances daily.
  • Provides patient services, including resolving complaints, making daily reminder calls, etc.
  • Operates main telephone switchboard, routes calls, takes patient messages, sets appointments according to protocol.
  • Provides translation services as able and appropriate.
  • Performs all assigned duties in a manner consistent with maintaining a safe and respectful patient care environment.
  • Performs other related duties as required or assigned.

Organizational

  • Adheres to the organizations mission, vision and values.
  • Adheres to the organization’s policies regarding time and attendance.
  • Complies with accepted dress code and maintains a professional image.
  • Demonstrates reliability and trustworthiness.
  • Manages time and other resources to meet established goals within the agreed upon time frames.
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  • Participates in the department’s performance improvement activities.
  • Maintains patient/employee confidentiality in the management of information.
  • Observes the Health Care System’s compliance policies.

Essential Skills & Experience:

  • Knowledge of office operations and basic computer operation
  • Ability to be flexible in the acceptance and completion of work assignments
  • Demonstrates a strong attention to detail.
  • Bilingual/bicultural strongly preferred;
  • Ability to work with diverse medically underserved population required.

Physical demands & work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands:While performing duties of job, employee is occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk and hear.  Employee must occasionally lift and/;or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Mental Demands:  Stressful due to time constraints and multiple tasks//procedures occurring at the same time.
  • Work environment:  the noise level in the work environment is usually moderate.
  • Manual Dexterity Required:  Must be able to manipulate small electronic parts and controls.

Compliance Provision:

  • This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”).  Such compliance will be an element considered as part of the employee’s regular performance evaluation.
  • Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Americans with Disabilities Act Statement:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

General sign-off:

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.\

 

Part-time Nutritionist

Working directly with patient base in education and behavioral modification as we as teach patients about general nutrition and health properties in food groups and individual meals.  Work in conjunction with Providers to establish patient relationships with those who are candidates for nutritional based programs. Download Application\

 

Certified Medical Assistant (PCMH)

The Medical Assistant (MA) is responsible for performing a variety of duties working collaboratively with the medical provider and care coordinators/site coordinator. The MA is involved in both the clinical and clerical duties of the practice in order to deliver optimal patient care services within the scope of the medical assistant’s professional expertise. The MA may provide care which is considered routine, poses little potential hazard for the patient, involve little or no modification from one client-care situation to another, be performed with a predictable outcome, or does not inherently involve ongoing assessments, interpretations, or decision-making, which could not be logically separated from the procedure itself. The MA must be certified by the AAMA and recertify every 5 years. Download Application

Education

  • Medical Assistant certification from accredited school.
  • Knowledge of medical terminology.
  • Certification from formal training program required.
  • Computer experience required, EMR preferred, NextGen Preferred.
  • CPR certification required.
  • Certification by the American Association of Medical Assistants (AAMA) required.

Experience

  • One to two years physician office experience preferred.

Certified Recovery Specialists (CRS)

Community Health and Dental Care is seeking a full-time Certified Recovery Specialist for a new Center of Excellence program that will be primarily focused on outreach in the community to engage individuals abusing opioids and to address their addiction, physical health, mental health and social needs from holistic perspective. Download Application

Position requirements:

  • High School Diploma or equivalency
  • Must have passed approved Certified Recovery Specialist training
  • Valid driver’s license in good standing and reliable transportation

Specific duties will include providing:

  • Promote principles of recovery with participants and community providers.
  • Engage individuals who are using opioids in a trusting and supportive relationship, providing emotional support within professional boundaries.
  • Assist in identifying or reconnecting to natural supports including but not limited to peer recovery supports and self-help groups in the community.
  • Assist in scheduling appointments and supporting the individual in the engagement process of the identified appropriate level of care for behavioral health, physical health, addiction needs.
  • Assist in accessing and navigating the mental health, drug and alcohol, criminal justice and physical health systems.

LPN Care Liasion

Community Health and Dental Care is seeking a full-time Licensed Practical Nurse for a new Center of Excellence program that will be primarily focused on outreach in the community to engage individuals abusing opioids and to address their addiction, physical health, mental health and social needs from holistic perspective. Download Application

Position requirements:

  • Full unrestricted LPN license in the State of Pennsylvania.
  • Experience in the field of addiction, specifically MAT (Medication Assisted Treatment)
  • Valid driver’s license in good standing and reliable transportation
  • Ability to work as an interdisciplinary team member

Specific Duties:

  • Serve as a liaison between patient’s medical and specialist office
  • Work as part of an interdisciplinary team to ensure community members with an opioid use disorder are receiving appropriate medical services
  • Assess and monitor healthcare needs
  • Assist in coordinating care for the specific medical needs of the patients including pain management
  • Tracking referrals and progress with treatment
  • Work closely with the insurance companies and Managed Care Organizations to ensure the needs of the patients are being met
  • Assist with general health and wellness education for those with addiction to opioids

Employment Application

Download Application

Benefits include: Medical, Dental, Life Insurance, STD/LTD program paid 100% for employee and a matching 401K program.

CHDC retains all resumes for up to three months and are reviewed for qualifications as positions become open. Resumes may be submitted in the following manner:

Email:

HR@ch-dc.org (preferred)

Fax:

484-941-5080

No phone calls please