Career Opportunities

Community Health and Dental Care (CHDC) is a non-profit community health center located in Pottstown, PA. We provide the highest quality health and dental care for our patients by utilizing the latest standards and most advanced technology in a professional atmosphere.

We offer our employees an excellent benefits package, including competitive salary, comprehensive medical/dental, 401(k) with a company match, long term and short term disability, and a highly supportive work environment! CHDC is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Salary and Benefits:
Salary will be competitive and commensurate with experience.

Application Process:
To apply, send resume and cover letter with salary requirements to HR@ch-dc.org. Only resumes with salary requirements will be considered. No phone calls please.

IT Support Specialist

Department: Information Systems
Reports to:  CEO
Written: 6/5/17
FLSA status: Non-exempt / Hourly
Unit Code: 130
Supervisory:None
Revised: 8/1/18

Position Summary: Assists with managing daily operations of the health center’s information technology systems, including primary responsibility as liaison between third party contractor and CHDC, for the health center’s Electronic Health Records systems. Supports, trains, and develops staff in the effective use of technology. Handles designated Help Desk tickets and employee IT support issues as required.

Role Qualifications

Education

  • Evidence of training and experience related to information systems is required.
  • Minimum 2year degree and/or technical certifications

Experience

  • Minimum of 2 years of information system experience.
  • Experience with Microsoft and Cisco technologies
  • Electronic Health Records experience preferred.
  • Must have demonstrated technical abilities.
  • Must have excellent written and oral communication skills.
  • Must have demonstrated excellent customer service skills.

Position Responsibilities

  • Assists in design, installation, operation and maintenance of information systems technology including local and wide area networks, mainframe. Demonstrates collaboration and teamwork with all members of the staff.
  • File Server clean-up and maintenance
  • Handles asset inventory for all IT/voice/data related equipment
  • New hire IT needs including set up of laptop, security of laptop, security software, file clean-up, etc.
  • Serves as a HIPAA Officer along with a clinical staff member.
  • IT trainings for staff with Lunch and Learns
  • Must be willing to collaborate with members of the community to assist in providing the highest quality of care.
  • Must be willing to travel and obtain flexible schedule for any information system urgent or non-urgent problem. On-call availability afterhours as needed.
  • Defines, creates and implements system interface between clinical and non-clinical staff.
  • Acts as liaison and assistant to third party contractor for help desk support for CHDC’s employees troubleshoot computer systems, printers, copiers, faxes and telephones and non-clinical technology.
  • Provides suggestions to Directors to improve staff productivity and efficiency.
  • Works closely with contracted/non-contracted private technology companies that CHDC utilizes.
  • Assists in responsibility for documentation of IS equipment and maintaining detailed inventory of hardware and software for CHDC.
  • Assists with documentation of updates and monitors all license renewals, computer virus software and any other important technological software or hardware that is vital to CHDC.
  • Assists with maintaining security of CHDC’s networks and data.
  • Assists in responsibility of documenting IS processes & setting up trainings when needed.
  • Miscellaneous projects and other duties as assigned.

Organizational

  • Adheres to the organizations mission, vision and values.
  • Adheres to the organization’s policies regarding time and attendance.
  • Complies with accepted dress code and maintains a professional image.
  • Demonstrates reliability and trustworthiness.
  • Manages time and other resources to meet established goals within the agreed upon time frames.
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  • Participates in the department’s performance improvement activities.
  • Maintains patient/employee confidentiality in the management of information.
  • Observes the Health Care System’s compliance policies.
  • Demonstrates a strong attention to detail.

Essential Skills & Experience

  • Basic medical terminology
  • Excellent written and oral communication skills
  • Problem solving skills – troubleshooting
  • Good organizational skills to handle multiple priorities while remaining professional and calm
  • Ability to work with many diverse people
  • Effective communication skills
  • Strong level of confidentiality due to the sensitivity of materials and information handled
  • Ability to work independently and be self-directed and flexible

Physical demands & work environment

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Mental Demands: Stressful due to time constraints and multiple tasks//procedures occurring at the same time.
  • Work environment: The noise level in the work environment is usually moderate.
  • Manual Dexterity Required: Must be able to manipulate small electronic parts and controls, as well as tools required in the maintenance and installation of electronic equipment.

Compliance Provision

  • This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element considered as part of the employee’s regular performance evaluation.
  • Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s ⦁ Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Licensed Clinical Social Worker- Behavioral Health Care/Substance Abuse

Department: Clinical
Reports to:  CMO
Written: 4/2/2014
FLSA status: Exempt, full-time
Unit Code: 120
Supervisory:None
Revised: 12/10/18

Position Summary: Provide clinical behavioral health services in a manner that upholds the health center’s mission and quality standards, and results in improved patient health outcomes and satisfaction, as well as strong operational and fiscal capacity of the health center.

Role Qualifications

Education

  • Minimum – Master’s degree in Social Work – Licensed Clinical Social Worker (LCSW)

Experience

  • Working in a medical setting such as primary or specialty care preferred. Must be able to work collaboratively with other healthcare professionals, social service providers, and consumers.

Position Responsibilities:

Organizational

  • Adheres to the organizations mission, vision and values.
  • Adheres to the organization’s policies and procedures including but not limited to standard code of conduct, confidentiality, and compliance.

Location

  • This position requires travel to, but not limited to, all CHDC sites, including meetings, off-site retreats, conferences, workshops, and outreach functions.

Essential Skills & Experience:

  • Provide assistance to mental health consumers in navigating the physical and behavioral healthcare systems to provide integrated health care.
  • Educate individuals on available resources/services to encourage participation in promoting disease prevention, wellness, and an overall healthy lifestyle.
  • Participate in multi-disciplinary treatment team meetings as assigned.
  • Timely reporting of all crisis and unusual incidents to Medical Director. Immediate reporting of psychiatric and medical crises to CMO.
  • Complete detailed documentation for individuals in their clinical record and in other areas as directed.
  • Participate in Quality Improvement program as assigned and attend all meetings and training sessions as assigned.
  • Maintain compliance with all policies and procedures with no unauthorized exception. Work at Community Health and Dental Care as part of an integrated health care team using the provided trained model of integrated Primary Care Behavioral Health.
  • Manage evidence-based screening tools to assess healthcare needs of individuals and report results
  • Work with patients with Opioid Use Disorder in collaboration with our Center of Excellence Team.

LPN, MAT

Department: Behavioral Health
Reports to:  LPN Clinical Lead
OSHA Hazard Level: Low
Written: 01/22/17
FLSA status: Exempt, Salary
Unit Code: 120
Supervisory:None
Revised: 12/14/2018

Position Summary: The primary function of the MAT/LPN is to work as part of an interdisciplinary team to ensure community members with a substance use disorder are receiving appropriate care.

Role Qualifications

Education

  • Full, unrestricted LPN license in the State of PA

Experience

  • Experience in the field of addiction preferred but not required

Location

  • Attendance required at assigned CHDC site

Position Responsibilities

  • Assess, monitor and integrate healthcare needs of patients with SUD
  • Coordinate care for patients with SUD with provider input
  • Identify barriers to care and refer to appropriate services
  • Collaborate with providers, Community Based Care Managers, Behavioral Health & MAT team
  • Assist with general health and wellness education for those with SUD
  • Assist with follow up care, tracking and monitoring of patients with SUD
  • Review and educate patient on MAT program requirements
  • Assess and monitor patients in the induction, stabilization, and maintenance phases of treatment under provider supervision
  • Assisting with Vivitrol and Sublocade coordination and record keeping
  • Administers Vivitrol and Sublocade injections
  • Completes appropriate documentation in EHR

Organizational

  • Adheres to the organizations mission, vision and values
  • Adheres to the organization’s policies regarding time and attendance
  • Complies with accepted dress code and maintains a professional image
  • Demonstrates reliability and trustworthiness
  • Manages time and other resources to meet established goals within the agreed upon time frames
  • Demonstrates flexibility in the acceptance and completion of work assignments
  • Participates in the department’s performance improvement activities
  • Maintains patient/employee confidentiality in the management of information
  • Observes the Health Care System’s compliance policies
  • Demonstrates ability to be self-directed, highly organized, multi-tasked capable, and proficient in problem solving skills
  • Desire and willingness to expand knowledge in the field of addiction
  • Demonstrates success in influencing patients and providers
  • Demonstrates ability to work effectively with all levels of administrative and professional personnel
  • Demonstrates proficiency with data analysis and ability to organize data in support of reporting needs

Compliance Provision

  • This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element considered as part of the employee’s regular performance evaluation.
  • Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Certified Medical Assistant (PCMH)

The Medical Assistant (MA) is responsible for performing a variety of duties working collaboratively with the medical provider and care coordinators/site coordinator. The MA is involved in both the clinical and clerical duties of the practice in order to deliver optimal patient care services within the scope of the medical assistant’s professional expertise. The MA may provide care which is considered routine, poses little potential hazard for the patient, involve little or no modification from one client-care situation to another, be performed with a predictable outcome, or does not inherently involve ongoing assessments, interpretations, or decision-making, which could not be logically separated from the procedure itself. The MA must be certified by the AAMA and recertify every 5 years. Download Application

Education

  • Medical Assistant certification from accredited school.
  • Knowledge of medical terminology.
  • Certification from formal training program required.
  • Computer experience required, EMR preferred, NextGen Preferred.
  • CPR certification required.
  • Certification by the American Association of Medical Assistants (AAMA) required.

Experience

  • One to two years physician office experience preferred.

Job Title: Patient Services Representative

Download Application

Position Summary: Provides general clerical support to primary care teams and general customer service for health center patients and visitors.

Role Qualifications:

Education: High school diploma or equivalent

Experience: Medical or dental office experience or background required

Location: Attendance required at assigned CHDC site(s)

POSITION RESPONSIBILITIES:

  • Performs duties of Front Desk Secretary/Receptionist as needed (greeting patients and visitors, patient intake and input of all required registration information, scheduling appointments, etc.) at assigned area within the health center.
  • Verifies and updates patient information at each visit (address, phone, insurance, etc.)
  • Intake of insurance information and verification
  • Management of patient flow
  • Supports Billing Department by documenting correct billing information at the point of service (including eligibility verification, updating insurance information, and appointment tracking)
  • Collects co-payments and payments from patients at the point of service. Also making sure that your cash drawer balances daily.
  • Provides patient services, including resolving complaints, making daily reminder calls, etc.
  • Operates main telephone switchboard, routes calls, takes patient messages, sets appointments according to protocol.
  • Provides translation services as able and appropriate.
  • Performs all assigned duties in a manner consistent with maintaining a safe and respectful patient care environment.
  • Performs other related duties as required or assigned.

Organizational

  • Adheres to the organizations mission, vision and values.
  • Adheres to the organization’s policies regarding time and attendance.
  • Complies with accepted dress code and maintains a professional image.
  • Demonstrates reliability and trustworthiness.
  • Manages time and other resources to meet established goals within the agreed upon time frames.
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  • Participates in the department’s performance improvement activities.
  • Maintains patient/employee confidentiality in the management of information.
  • Observes the Health Care System’s compliance policies.

Employment Application

Download Application

Benefits include: Medical, Dental, Life Insurance, STD/LTD program paid 100% for employee and a matching 401K program.

CHDC retains all resumes for up to three months and are reviewed for qualifications as positions become open. Resumes may be submitted in the following manner:

Email:

HR@ch-dc.org (preferred)

Fax:

484-941-5080

No phone calls please